Fees & Appointments
Appointments Phone 4352 8688
Our patient scheduling system is flexible enough to accommodate patients with urgent, non-urgent, complex and planned chronic care and preventative healthcare needs.
The individual preference of our General Practitioners or other health care providers such as our Nurses is accommodated and members of the clinical team are consulted about the length and scheduling of appointments.
Patients can request to see their preferred Doctor or member of the health team.
The length of clinical consultations will vary according to individual patients needs. Our aim is to provide enough time for adequate communication between patients and their Doctors to facilitate preventative care, effective record keeping and patient satisfaction. Patients are encouraged to ask for a longer appointment at the time of booking if they think it will be necessary.
Our Practice endeavours to accommodate patients with urgent medical matters even when fully booked.
Staff members are trained to have the skills and knowledge to assist patients in determining the most appropriate length and timing of consultations and to recognise and act accordingly for patients with urgent medical matters.
We endeavour to respect patients cultural background and where possible meet their needs including providing privacy for patients and others in distress.
Tuggerah Medical Centre is a private billing Medical Centre. Many services associated with the management of chronic conditions & health assessments for the over 75 years group all being bulk billed.
Where possible information is provided in advance about the cost of healthcare and the potential for out of pocket expenses.
- Aged pensioners, health care card holders are bulk billed (Monday - Friday only)
- Children under 16 years of age are bulk billed Monday - Saturday
- The cost for an appointment will vary depending on the type of consultation, the Doctor or Allied Health Professional being seen and the individual circumstances of the patient
- Attendances at our Advanced Wound Care Clinic & surgical procedures generally involve a small out of pocket cost to cover the use of specialised dressing materials.
Whilst making your appointment, our friendly reception staff will be able to explain the costs to you.
If your Doctor has ordered investigations, for example blood tests or Xrays, you will be advised to make a non-urgent return appointment to discuss your results. Should your results be abnormal you will be contacted by our Nurse and an urgent appointment will be booked with your Doctor.
Visit the contact section of our practice's webpage to make an appointment, and please notify reception or the telephonist if you feel that you have an urgent matter.